Wireless Notes -- Verizon Wireless Digital Cellular CDMA Coverage Drop List List of Verizon Cellular Coverage Drops and Coverage Problem Areas:

An Updated List of Areas where Verizon Wireless Digital CDMA Cellular Services Regularly Drop, have Poor Coverage, or Experience Service Difficulties


Last Update: 04/24/2014

This list is intended to provide a consolidated reference to a series of posts, messages, and other observations as to dropped calls, poor handoffs and cellular service and feature issues using Verizon's Cellular (voice) service in the US.

This page previously contained a list of Verizon Express Network 1XRTT/EvDO(3G) drops, handoffs, and service issues, but as each list was/is getting long, and with the introduction of 4G/LTE, we have decided to move the list to a separate page, which covers only Verizon Wireless 3G/4G Data Connection Drops and service problems.

This list has moved to:

http://www.wirelesnotes.org/h-verizon-digital-cellular-drops.html

You will be redirected there or you may click here if you are not automatically redirected.

This page (verizon-digital-cellular-drops.html) is no longer updated; all updates are posted to "h-verizon-digital-cellular-drops.html").

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    General:

    In the past, posts made to a variety of cellular groups and e-mail to the Wireless Notes page have indicated that the Verizon properties (Bell Atlantic Mobile, GTE, Airtouch, Primeco, and some ex-AllTell properties) offer (based o n drive tests and empirical experience) a generally higher level of service, fewer drops, and superior voice quality as compared to other wireless carriers (AT&TWS/Cingular, Sprint/Nextel, et. al.).

    In part, this appears to be due to their long-standing presence in most of their markets and initial mandate to build out their analog systems to cover their licensed areas, which led to significantly broader and better (RF/dB-wise) coverage than many of their digital-only competitors. BAMS, GTE, Airtouch, etc., all had regional service areas to cover, and spent their assets and time covering these areas to become the (generally) superior carrier in their respective markets.

    For example, NYNEX Mobile in the 00022 market (NYC Metro) was one of the worst major carriers in or around 1992, with drops along every block on Manhattan, dead areas in all of the suburban areas, and was being rapidly eclipsed by McCaw/AT&T Wireless in t erms of service quality and coverage area.

    When Bell Atlantic Mobile took over, in less than a year service the 00022 market showed a dramatic improvement, and a few years later approached the service level of the initial Bell Atlantic markets of Philly (00008) as Baltimore/DC (00018), or on the West Coast, to the generally high level of service offered by the SF Bay area B carrier GTE Mobilnet. The same pattern was repeated in Connecticut/Western Mass (00119), one of BAMS's A-side markets acquired from Metro Mobile. BAMS took the 00119 system from a clear inferior to SNET (00088, Cingular, now ATTWS) and is now generally ahead coverage-wise and in terms of fewer drops and distortions of voice quality. For years SNET had better coverage and many, many fewer drops, and from observations in the areas where it is licensed to cover (I.E., all of CT except for US Cellular's (ex-Cingular, ex-AT&T/Cingular's small "nuisance" A/01011 market in Litchfield County), had vastly superior service to Metro Mobile. BAMS reversed this in a few years and SNET/Cingular is still playing "catch up" with them to this date in most areas of Connecticut and Western Mass.

    As a result, it is the opinion of the authors of this page that generally, if Verizon (and especially the former BAMS or GTE Mobilnet operator) is the local carrier, they will provide better to significantly better coverage than their competing A/B side c arriers and significantly better coverage than the digital-block carriers like Nextel/Sprint (+affiliates), T-Mobile, and ATTWS/Cingular consolidation markets etc.

    Additionally, in certain markets, such as New York (00022) or DC (00018), Verizon is the only carrier to offer service in some areas, such as the Washington DC Metro, or "river to river" service via the Hudson Tubes to Penn Station to Long Island on Amtrak, NJ Transit, or the LIRR in New York City. (Sprint and other carr iers may piggyback/roam on Verizon's service, or some other more limited degree of coverage, as the Nextel side of Sprint in terms of service IN Penn Station, but no one other than Verizon will allow customers to place a call on 8th Ave. before entering P enn Station, get on a non-subway train heading east or west, and continue the call while dwelling in the station, through either set of tubes, all the way to your destination in the NYC Metro Area (This is not to say they cover everything well; Grand Cent ral Terminal's lower level and the Park Ave. air-rights tunnel has noticeable gaps in Verizon's coverage where Cingular is better - even as of late 2006 - but generally, Verizon does a better job of providing "through" service is a good number of transpor tation facilities where Sprint/Nextel, Cingular, and T-Mobile do not).

    A complete list with a map of observed Verizon cellular and data drops on the Washington DC Metro rail system is available here.

    (A minor caveat: Verizon's digital service is based on CDMA, which while adequate, seems to have a greater degree of delay and "digitized" sound than well-implemented GSM. In other words, using a CDMA phone from Verizon (or the Sprint side of Sprin t/Nextel) will have a somewhat lengthier delay from the time a caller says something into a phone that the recipient hears it than the GSM counterpart. This effect is even more noticeable on mobile-to-mobile calls and mobile-to-VoIP calls. Thus, if you li ke/need your cellular service to closely approximate landline (or good analog cellular) service, with no noticeable delay and/or no less distortion, choose a good GSM carrier as CDMA will likely prove more of a disappointment.)

    Although Verizon is generally superior in terms of coverage and propagation, there are a number of notable areas where Verizon routinely drops and/or has poor/unacceptable voice quality. Many of these are inter-system handoffs (a vestigial problem from the consolidation of their networks, which is generally not shared by the newer digital license holders who have set up "borderless" regional networks). The Verizon Cellular Drop List below details these continuing problem areas on a state-by-state basis.

    Overall, the Verizon Digital Cellular Dropped Call List will hopefully serve as a central source where such drop information may be collected, posted, and utilized in furtherance of future service improvements by Verizon.


    Criteria:

    The criteria for a drop being "worthy" :) of getting posted are:

    • Drop occurs at least 3 times traveling in the same direction (i.e., Eastbound on a given road)
    • Drops occur over a period of more than a month, e.g., if a drop is experienced on 05/01/2005 it still needs to drop on 06/01/2005 for it to be posted.
    • Drops are moving drops in areas of strong coverage, i.e., these aren't "I can't get coverage when I sit in my living room corner" situations, but areas where there is otherwise good coverage and the phone just for no apparent reason drops. (Thi s isn't just for motorists; we've also had problems on Amtrak and commuter rail services, etc.)
    • Drops are in areas of otherwise good coverage, e.g., the drops listed are not in areas where Verizon (analog/digital voice or 1XRTT Data) has/have no coverage. Thus, there are no posts saying "My Verizon cell phone (or Express Network data conn ection) dropped on I-91 crossing the MA/VT line" since Verizon doesn't cover there, yet.
    Ordering Note: Lists are alphabetically organized, first by state and then by counties within states. In some cases, large Metropolitan areas which span a multiple set of counties, states or boundaries are listed as separate entities (such as New Y ork City).

    Certain subway systems (such as DC Metro) are organized by line and are considered subcategories within the city they are contained.

    Please feel free to submit your drop/reset experiences with Verizon which meet the above guidelines so that we can provide a more comprehensive list. Contact information for this list is provided at the end of this page.

    Additionally, if you feel that an item is incorrect, please let us know the specifics of your experiences in the given area so we can test it and modify the list accordingly.

    Thanks!


    Disclaimer/Note: The authors have nothing to do with Verizon other than using a few of their phones and/or data products as paying subscribers. While we will try to keep these lists current, you should test them out for yourself and not use thi s as a dispositive and authoritative source of information as to Verizon's cellular service (or lack thereof). In other words, these are just our and/or other's observations -- we try to be accurate, but we make no representations other than what we have observed (and if others notice we are wrong about a given drop, please mail us so we can test the drop and modify the list accordingly.)


    Verizon Cellular Dropped Call List by State

    Connecticut

  • Fairfield County, Brookfield: Drops occur on US-7 almost directly outside of the WRKI/I-95 radio station building. Most recent instance occurred on 08/20/2008.
  • Fairfield County, Fairfield: Calls drop between Mile Marker 21 and 22 on the Merritt Parkway while crossing the Redding/Fairfield county line near the overpass for North Ave. Generally, drops occur more often in the northbound direction than southboun d, and tend to occur very quickly and without much distortion upon reaching North Ave. Most recent instance occurred on 07/18/2007.
  • Fairfield County, Greenwich at the Merritt Parkway/Hutchinson River Parkway line: Calls drop when traveling from the Hutchinson River Parkway in New York onto the Merritt Parkway in Connecticut. Most recent instance occurred on 02/08/2007.
  • Fairfield County, New Canaan/CT-106 a bit west of Valley Rd.: Large dead spot where both digital and analog drop for a stretch of about 3/4 of a mile heading either east or west on Valley Rd. CT-106 goes between US-7 and downtown New Canaan (and conti nues south to I-95 from there). Coverage from US-7 to Valley Rd. is "OK" to "poor", then totally dead for 3/4 of a mile west of Valley Rd., and then picks up a bit while driving into downtown New Canaan. Drops are just as bad heading west on CT-106 from d owntown New Canaan to Westport. Reported initially on 03/12/1997, tested again on 06/29/2003, no resolution as of yet.
  • Fairfield County, New Canaan/Norwalk: Calls drop when traveling on CT-15 (Merritt Parkway) at exit 38, which is in the vicinity of New Canaan and Norwalk. Most recent instance occurred on 01/07/2005.
  • Fairfield County, New Canaan/Norwalk: Drops occur between Mile Markers 24 and 25 on the Merritt Parkway, approximately one mile north of the town line for Westport. Most recent instance occurred on 05/19/2009.
  • I-95 NB at the CT/RI line: Digital calls from the CT/A-00119 to the RI/New England/B-00028 tend to drop about a mile into RI due to poor RI/B coverage on Verizon in that area. Reported to Verizon on 07/17/1997, unresolved as of yet.
  • I-95 SB at the CT/NY line: Both digital and analog calls will not hand off and drop between the Rye Playland connector to I-95 and the Larchmont RR station parking lot underpass (near the NYS Thruway toll plaza). AT&T Wireless explained in 1996 that i n terms of analog handoffs (e.g., CT-BAMS/A to NY-ATTWS/A) BAMS/Verizon did not want to pay for the extra trunks necessary to connect to AT&T's switch which covers towers serving south of Larchmont to BAMS's switches (roughly), so calls WILL hand off to N Y but only as far as Larchmont, after which since areas south of that are served by a separate AT&T (now Cingular) switch, since BAMS doesn't want to pay to send trunks there as well, calls will drop. (this seems silly; BAMS/Verizon should hand a call off to Cingular/NY, and then from there Cingular should route the call via its own internal network and not expect BAMS to send trunks to all the crazy network of switches which AT&T set up in NY before their merger with Cingular.) As to digital, e.g., BAMS/ CT-A/00119 digital to BAMS/NY-B/00022 digital, calls just drop near JCT I-287 SB (or slightly south of that), but almost always at or before the Rye Playland connector. BAMS/Verizon was informed of this on 06/12/1998, they have never resolved it.
  • Litchfield County: Generally there are no handoffs between BAMS's 00119/CT-A system and the Cingular (formerly AT&T Wireless) 01001/CT-A system (BAMS/Verizon, unlike SNET/pre-AT&T Cingular, does not provide service in the entire state of CT, and share s the state with AT&T Wireless/Cingular which bought out the small A-carrier in Litchfield around 1996 or so...). Driving north of Torrington on CT-8, calls initiated on Verizon/BAMS drops at the apex of the hill, and will not hand off to the ex-ex-ATTWS, ex-Cingular, currently US Cell system. The same is true heading south, and calls on formerly-AT&T's network start to degrade along CT-8 at JCT CT-229 and drop at the apex of the hill; they will generally not hand off to BAMS. Reported to both AT&T and Ve rizon on 04/10/1999, no resolution as of yet.
  • Litchfield County, Kent: Drops occur just west of JCT of US-7 and CT-341 just before entering the state of New York. Most recent instance occurred on 07/19/2010.
  • Litchfield County, Litchfield: Drops occur on CT-341 approximately three or four miles west of US-202. Coverage does not resume until the JCT of CT-341 and CT-45. Most recent instance occurred on 10/15/2009.
  • Litchfield County, Bull's Bridge: On US-7 approximately one mile north of the JCT of US-7 and CT-55, there is a series of S-shaped turns. In that area, Verizon coverage for both cellular and data will drop. Other than the problem at Bull's Bridge at U S-7, there appears to be uninterrupted coverage on US-7 from Norwalk all the way up to Great Barrington, Massachusetts. The only place that it drops is Bull's Bridge. If Verizon Wireless were to fix this drop area in Bull's Bridge, coverage would be conti nuous. Most recently observed on 07/18/2012.
  • Litchfield County, Salisbury: Drops occur on US-44 between the CT A-side/00119 system and the NY 00486 system even though coverage is very good on both sides. Coverage is excellent up to and including the point where the drop occurs at the top of the hill between Salisbury, CT and Middletown, NY. The problem is that there is no handoff between the 00119 and the 00486 systems in spite of very good coverage. Most recently observed on 07/18/2012.
  • New Haven County, Derby: Absolutely shameless lack of coverage along a (shamelessly unbuilt) freeway. CT-34 serves as the main road between New Haven and Danbury, with much greater volume than it was ever built to accommodate. Alt hough the CT-34 freeway still remains unbuilt, there is a good deal of traffic on it, and yet Verizon and a number of other carriers have absolutely no coverage on it at all between a few miles north of CT-8 (after the Yale Boathouse) and a few miles nort h of the dam near Newtown and the JCT with I-84. (Interestingly, it is reported that Nextel has coverage there as of 1/25/2003; tests will be needed here.) No service at all; absolutely dead, so handoffs aren't even an issue ;(. Reported 11/19/1996, and B AMS/Verizon has done nothing at all to improve (or provide any sort of) service in that area at all since, hence, unresolved as of yet.
  • New Haven County, Wallingford: Calls drop while traveling on I-91 between exits 14 and 15 and exits 25 and 36. Last occurred: 02/02/2005
  • Windham County, Brooklyn: Drops occur while travelling on US-6 and driving over a hill, approximately two miles east of the JCT of US-6 and CT-97. Most recent instance occurred on 10/14/2009.
  • Windham County, Thompson: Drops occur while heading south on I-395 at the stateline with Massachusetts. Most recent instance occurred on 01/30/2011.
  • Delaware

  • New Castle County, Delmarva Peninsula, both DE and MD side: Poor coverage and drops on many of the local roads between the N/S line which divides DE and MD. E.G., while traveling from US-301 on the MD side eastward to DE, there is generally poor cover age until the JCT of US-13 or DE-1, and many of the other E/W roads also suffer from drops transiting from the Atlantic side to the Bay side. Last observed: 01/16/2006.
  • Maryland

  • Anne Arundel County, Rose Haven, Eastern Shore: Almost the entire stretch of MD-261 near the Chesapeake Bay from MD-2 is completely devoid of coverage on all carriers, although Cingular does have good service there. Last occurred on 06/16/2006.
  • Baltimore County, Baltimore, Baltimore (train) Tunnel: North of Baltimore Amtrak/MARC trains go through a tunnel; calls often drop there or at the very least switch from digital to analog. (90% of the time calls drop, 10% there is a sloppy drop to ana log.) Last tested: 05/21/2004.
  • Cecil County, Conowingo Dam: Voice calls drop and data signals are very tenuous about 1.5 miles south of the Conowingo Dam while approaching the JCT of US-1 and MD-22. The coverage in this area is very poor and stays that way until about 3-4 miles nor th of MD-276 (which becomes DE-276 in Delaware). It is just not a good level of coverage and even though the data is better it also gets very, very weak. Drop occurred on 03/26/2005 and was reported to Verizon on 04/06/2005. There has been no disposition as of yet, last observed 05/19/2012.
  • Cecil County, Rising Sun: US-1 at Westwood Rd., approx 4 miles north of the Conowingo Dam and approx 3 miles north of JCT US-1/US-222. While traveling north on US-1 after the Conowingo Dam at Havre de Grace/Port Deposit, US-1 heads into a small "valle y", and all calls (analog and digital; even 3-watt analog) drop in the vicinity of Westwood Rd. Note that Nextel and SWBell (Cingular) seem to (poorly) be able to maintain a connection there, while BAMS/Verizon always drops. This is also quite close to I- 95 (only a few miles "inland"), so the fact that such poor coverage exists there on Verizon is surprising. Reported 02/20/1998, last observed 01/16/2006, no resolution as of yet.
  • Frederick County, Myersville: Drops occur while driving on I-70 at about Mile Marker 43 (approximately a mile and a half west of the overpass over Hollow Rd), while entering the Verizon system that covers Hagerstown. This drop affects both cellular an d data service. Most recent instance occurred on 02/20/2012.
  • Harford County, Havre de Grace/Perryville (on Amtrak/MARC trains): very poor coverage from approx 6 miles north of Havre de Grace / Port Deposit (is there a Port Return on the other side? :) ) to approx 10 miles south of the river crossing; calls drop , there are areas of no coverage, etc. Note that along I-95, a few miles "inland", there is very good coverage, so this may be a local issue affecting US-40 or roads (and rail lines) closer to the water. This is a glaring hole in Verizon's coverage. Last tested: 04/20/2009.
  • Harford County, Level: Calls drop when driving on MD-155 at the JCT of MD-161. Most recent instance occurred on 08/27/2008.
  • Harford County, Level: Drops occur on MD-155 near the JCT of Paradise Rd when traveling in either direction on MD-155. Most recent instance occurred on 08/27/2008.
  • St. Mary's County, Chaptico: Drops occur at the rotary of MD-234 and MD-238. Most recent instance occurred on 09/23/2010.
  • Montgomery County, Damestown: On MD-112 between MD-128 and River Rd/MD-190, drops occur at the JCT with Cervantes Rd. Most recent instance occurred on 03/18/2012.
  • Montgomery County, Potomac: On MD-190/River Road and Marwood Hill Rd is another drop. Most recent instance occurred on 06/12/2011.
  • Montgomery County, Seneca: Drops occur approximately half a mile east of the JCT of MD-190/River Road and MD-112. Most recent instance occurred on 06/12/2011.
  • Washington County, Hagerstown: Drops occur while driving east on Alt US-40 and transitioning to the Verizon-owned Washington DC/Baltimore system (SID 00018) from the system in Washington County. Although it remains uncertain if the drops occur when tr avelling west, calls certainly do not hand off when driving east on Alt US-40. Most recent instance occurred on 09/11/2011.
  • Washington County, Sandy Hook: Handoffs from the US Cellular system to the Verizon Wireless system will not occur even though there is almost perfect coverage. Most recent instance occurred on 06/24/2012.
  • Massachusetts

  • Franklin County, Greenfield: Drops occur while driving on I-91 at the northern JCT of MA-2. This given Verizon call was initiated was in Vermont and then transitioned down from Vermont on I-91. This may have something to do with a call being initiated in Vermont and successfully transitioning in to the Massachusetts system and then dropping. No tests have been made to determine if calls drop when driving the other way. Most recent instance occurred on 05/23/2010.
  • Hampshire County, Amherst: US-202, no through service along US-202, from MA-9 north to just south of MA-2, where coverage picks up again. (Cingular/CO Boston 00007 does a somewhat better job along this route.) Last tested 08/01/2006.
  • Middlesex County, Wakefield: An (isolated?) drop occurred on RT-128 in the Wakefield area while crossing under the Hopkins St. overpass. Most recent instance occurred on 05/15/2006.
  • Worcester County, Athol: MA-2, just west of US-202S JCT: Calls won't transition/maintain to the to US Cell 01484 system or whatever agreement Verizon has in place for its customers in Franklin County. Analog calls from the 00028 to the 01484 do seem t o hand off, but drop westbound (from 00028 to 01484) a bit after Athol (admittedly this is an error on US Cell's side), and eastbound (from 01484 to 00028) at the northbound JCT of MA-2 and US-202 (MA-2 and US-202 are multiplexed for a bit). Digital (appa rently 01484 supports CDMA as of late 2005) handoffs fail in approx. the same areas. Last tested: 05/21/2006
  • New Hampshire

  • Cheshire County, Fitzwilliam: No coverage exists on NH-12 starting from approximately two miles south of the JCT of NH-119 and heading approximately two miles north of there. This is likely an extended coverage area, the carrier for which is probably US Cellular. While crossing into the state, the phone will still be on Verizon Wireless for a while, after which comes the extended area system at the JCT of NH-119 and NH-12, at which time drops occur. If a call is then placed inside the extended system, drops will occur upon returning to a Verizon market. Calls do not hand off from one coverage area to another, and that’s a problem. Most recently observed on 07/08/2012.
  • New Jersey

  • Alpha/I-78: Calls drop on I-78 just 3-4 miles east of the PA-NJ state line. Last tested: 07/26/2004
  • Camden County, Pennsauken Township: Drops occur while driving on US-130 near the JCT of NJ-32 and US-130, in the vicinity of Mile Marker 70 and Airport Circle. Most recent instance occurred on 02/27/2011.
  • Gloucester County, West Deptford Township: I-295 between Mile Marker 18-20, connections deteriorate and then drop. Last tested: 01/19/2006
  • Mercer County, Princeton area on Amtrak/NJ Transit: calls drop both northbound and southbound between the NY/00022 and Philly/South Jersey/00008 markets about 7 miles north of the Princeton Jct. station (e.g., wherever the handoff between the 00008 an d 00022 markets occur). Drops occur on the order of 75% of the time. Last tested: 07/20/2004.
  • Morris County, Parsippany: Calls drop on I-80 at approximately Exit 33 or Exit 34. The drop occurs where the speed limit is increased from 55mph to 65mph. It is approximately five miles east of the junction of I-80 and I-287 (that is to help me figure this out). Most recent instance occurred on 01/18/2009.
  • Union County, Clark: Drops occur on the Garden State Parkway the vicinity of Ext 137 for Clark Township/Kensington. Most recent instance occurred on 05/27/2008.
  • New York

  • New York County - Manhattan: Drops occur while passing through the East River tubes which are utilized by Amtrak and the LIRR to access Penn Station. Most recent instance occurred on 03/18/2008.
  • New York County- Manhattan: Drops occur at the mid-platform staircase for track 17. Most recent instance occurred on 04/01/2012.
  • New York County - Manhattan: There is no coverage in the Park Ave tunnel of Metro North between 72nd St. and the opening of the tunnel near 104th. Most recent instance occurred on 02/18/2009.
  • Putnam County, East Fishkill: Calls consistently drop on the Taconic State Parkway about 1/10th of a mile south of JCT of NY-82. The problem occurs while descending from the top of the hill just before the first exit "ramp" for NY-82. Cell One/Dobson TDMA has a similar problem there, while their GSM is slightly better but becomes nearly inaudible. The call will not drop, but will sound garbled. Although this drop appeared to have been fixed as of 07/21/2008, it occurred again on 03/06/2011.
  • Queens County - Queens: Drops occur while driving on the Long Island Expressway starting in the vicinity of the JCT with Queens Blvd to slightly west of the JCT with Grand Central Parkway. Drops tend to occur more often while driving in the eastbound direction rather than the westbound direction. Most recent instance occurred on 03/19/2008.
  • Queens County - Queens: Drops occur on the Grand Central Parkway slightly east of the JCT of the GCP and the Cross Island Parkway. Most recent instance occurred on 09/10/2008.
  • Richmond County, Staten Island: On NJ/NY-440, heading east/north, calls initiated in Jersey (or DE or anywhere else and driven through NJ) will fail while approaching or passing through the toll plaza. Digital calls drop 80% of time, and analog gets t oo staticky to use after passing through the toll plaza near the Richmond Parkway / NY-440 JCT. Call drop/fail rates after driving up to and passing the Fresh Kills landfill approaches 95%, e.g., VERY rarely will a call transit through from Jersey to nort h of Fresh Kills on SI. Verizon was notified about this on 06/14/2000, and then again in terms of Express Network drops on 11/2002, and still drops regularly occur. Express Network (1X and EvDO) appear more or less fixed as of late 2005; cellular (digital and analog) still having problems as of late 2006. As of 10/31/2010, digital cellular calls still drop in this vicinity, specifically at the mid-point of the NY/NJ-440 Outerbridge Bridge crossing.
  • Columbia County, Ancram: Drops occur while driving on NY-82 at the JCT of NY-82 and CTY-7. Most recent instance occurred on 08/08/2010.
  • Columbia County, Austerlitz: Drops occur on the Taconic State Parkway, just south of the JCT with NY-203. Coverage is generally weak in the area. Most recent instance occurred on 03/15/2009.
  • Columbia County, Claverack: Drops occur at the overpass for NY-23 over the Taconic State Parkway between NY-23 and Palmer Rd. Display never says no coverage exists but effectively none does. Most recent instance occurred on 08/08/2010.
  • Columbia County, Copake: At the JCT of NY-22 and CTY-7A, coverage drops while traveling northbound. There is no coverage for approximately eight miles north beyond the initial drop in Copake. Most recent instance occurred on 07/06/2008.
  • Columbia County, Copake: Coverage is very poor on NY-23 starting from a quarter of a mile east of the New York/Massachusetts border until approximately half a mile west of the JCT of MA-23 and US-7 in Massachusetts. This occurs when driving in either direction. Most recently observed on 07/19/2012.
  • Columbia County, Queechy: Traveling northward from the New York Thruway/I-90 on NY-22, coverage begins to attenuate approximately one mile south of the JCT of NY-22 and NY-295/Canaan Rd. At the actual junction, Cingular calls drop completely and no se rvice is available along NY-22 heading northwards until just south of the JCT of NY-22 and US-20 in New Lebanon. Most recent instance occurred on 07/06/2008.
  • Columbia County, Spencertown: No coverage exists between the Taconic State Parkway all the way to NY-22 and up about four or five miles past Austerlitz. However, coverage resumes in the vicinity of the JCT of NY-203 and NY-22, which is approximately f our miles east of Austerlitz. Most recent instance occurred on 08/08/2010.
  • Columbia County, Spencertown: Calls drop approximately one mile north of Rigor Hill Rd while driving on NY-203. There is no service at all and calls drop. Most recent instance occurred on 08/08/2010.
  • Columbia County: The connection drops on the Taconic State Parkway at Mile Marker 70.8. It resumes upon reaching the rest area located at Mile Marker 75.6 in the vicinity of Lake Taghkanic State Park. Most recent instance occurred on 03/15/2009.
  • Columbia County, Gallatin: Drops occur while driving on NY-82 at Half Circle Rd and the access road to Taghanak State Park, which is approximately two miles north of the JCT of NY-82 and CTY-11. Most recent instance occurred on 08/08/2010.
  • Dutchess County, Amenia: Coverage attentues and then drops entirely while heading northward on NY-22 starting from the JCT with US-44 (western component) in Amenia and continues for approximately five or six miles north until the JCT of NY-22 and CTY- 62 (eastern component) in Millerton, at which point coverage returns. (However, both AT&T Wireless/Dobson Cellular and Nextel both have perfect coverage in this area.) Most recent instance occurred on 07/06/2008.
  • Dutchess County, Amenia: Drops occur for no apparent reason while driving on NY-343 approximately half a mile east of the JCT of NY-343 and CTY-2. Most recently observed on 07/19/2012.
  • Dutchess County, Beekman: Drops occur on NY-55 both a mile west and approximately two miles east of the JCT of NY-55 and the JCT of NY-216. Most recent instance occurred on 05/07/2012.
  • Dutchess County, East Fishkill: Taconic State Parkway: Calls drop south of the JCT of the Taconic State Parkway and NY-55 at Mile Marker 43/7, just south of the Park and Ride and what used to be a rest area. Last tested: 02/01/2005.
  • Dutchess County, LaGrange: Drops occur on the Taconic State Parkway approximately a quarter of a mile south of the JCT of NY-82. This drop was duplicated on several different handsets and thus it cannot possibly be an equipment malfunction of some typ e. Most recent instance occurred on 05/01/2011.
  • Dutchess County, LaGrangeville: Coverage is poor on NY-82 for approximately a mile and a half beginning at the JCT with Tompkins Rd. The attenuated coverage may or may not result in a dropped call. Most recently occurred on 08/26/2012.
  • Dutchess County, Milan- Significant coverage drops occur on the Taconic Parkway between Wilbur Plains Rd. and continuing north for seven miles toward the rest area. Calls will drop while data is weak but remains connected. Last occurred on 06/07/2012, last reported to Verizon Wireless on 06/07/2012.
  • Dutchess County, Millbrook: Drops occur while driving on CTY-23 between the JCT of CTY-24 and NY-343. The drop occurs closer to the JCT of CTY-24 and CTY-23 than the JCT of NY-343 and CTY-23. Most recent instance occurred on 05/07/2012.
  • Dutchess County, Pawling: Calls drop while driving on NY-55 approximately half a mile east of the JCT of NY-55 and NY-292 after reaching the top of a hill on NY-55. Most recent instance occurred on 10/17/2011.
  • Dutchess County, Washington's Hollow/Millerton: Drops occur while driving east or westbound on US-44/NY-82 at the JCT with NY-44A (which is the western junction of NY-44A and US-44). Most recent instance occurred on 10/04/2007.
  • Nassau County, Carle Place: On the LIRR main line between Mineola and Carle Place,drops occur on a relatively consistent basis in both directions. Most recent instance occurred on 01/12/2009.
  • Nassau County, Greenvale: NY-25A between NY-106 and NY-107: Calls consistently drop while traveling either eastbound or westbound on NY-25A between NY-106 and NY-107. Verizon was contacted and reported back that the responsible tower in that area was at the time being worked on and that Verizon is having to "share" a cell tower which adds to the problem (Huh?!). A few weeks later, on 11/04/2004, Verizon then claimed that they did not expect to have resolved until the end of January 2005 at the earlies t. (Fixing a transmitter on a tower takes over two months?!). As of late 2006 (2 years later!) drops still occur and there is generally very poor coverage on Verizon (and to a lesser extent on other carriers) on NY-25A from Greenvale west to Cold S pring Harbor -- certainly not the sort of coverage one would expect in 2007. Last tested: 04/09/2009.
  • Nassau County, Hicksville: Calls drop while traveling south on NY-106/107 generally while crossing over the LIE / I-495 and Northern State Parkway interchange. Last occurred: 12/09/2006
  • Nassau County, Jericho/Hicksville area: A downward-pointing (inverted) "triangle" of bad coverage: The "points" of the triangle are: the JCT of NY-25/NY-106/NY-107 to the south, the JCT of NY-25A and NY-107 to the northwest, and the JCT of NY-25A and NY-106 to the northeast. Generally poor cellular coverage there with frequent drops and distortions, and practically no EVDO coverage and very little 1XRTT coverage. Last occurred: 05/17/2006.
  • Nassau County, Laurel Hollow: Drops occur just east of NY-25A/Northern Blvd and approximately three miles west of Cold Spring Rd. Most recent instance occurred on 06/24/2010.
  • Nassau County, Long Island/Cold Spring Harbor: There is no coverage at the JCT of NY-25A and NY-108. Most recent instance occurred on 07/31/2012.
  • Rensselaer County, Berlin: Coverage drops approximately five miles south of Berlin while traveling north on NY-22. There continues to be no coverage on NY-22 from that point, nor does coverage return in Berlin itself. The area of no coverage then cont inues for at least five miles further north along NY-22 until the JCT of NY-2 in the town of Petersburg (there may be no coverage further north of this point, however we did not have an opportunity to test it). Most recent instance occurred on 07/06/2008.
  • Orange County, Cornwall: Drops occur approximately one mile south of Continental Rd. Last instance occured on 07/17/2011.
  • Rockland County: Calls drop where I-287 multiplexes with I-87 near Exit 16E about 1/4 mile south of the Garden State Parkway. Last occurred on 09/21/2004, reported to Verizon on 09/23/2004, no resolution yet.
  • Rockland County: There is poor coverage on the Palisades Interstate Parkway between Exit 16 and Exit 19 (near the Bear Mountain Bridge). Most recent instance occurred on 07/11/2011.
  • Suffolk County, Northport: Drops occur at the JCT of NY-25A and Woodbine Ave. Most recent instance occurred on 08/29/2012.
  • Westchester County, Greenburgh: Drops occur on the Sprain Brook Parkway at Mile Marker 6.5. Most recent instance occurred on 07/04/2011.
  • Westchester County, Purchase: Handoffs (digital B/00022 BAMS NYC Metro to either digital A/00119 BAMS Wallingford or analog B/00088 SNET-Cingular CT markets) along the Merritt will not work. Calls initiated near the JCT of the Hutchinson River Parkway , I-287 and I-684, which is in the general area of Purchase, drop after the Greenwich Mobil station near the old toll plaza. Analog 00022/B to analog 00088/B seem to work. This was brought to BAMS (and then Verizon's) attention in Jan 1999 and they have n ever managed to get it to work. Opened 01/06/1999, unresolved as of yet. This drop was verified again on 03/26/2007.
  • Westchester County, Rosedale: Calls drop on the Hutchinson River Parkway about one mile south of the JCT with Mamaroneck Ave. while traveling north on the Hutchinson River Parkway at Mile Marker 13.3, which is close to Exit 22. Most recent instance oc curred on 09/30/2011. It was reported to Verizon on 03/31/2005. No resolution as of yet.
  • Westchester County, Yorktown: Calls drop while driving either north or south on the Taconic State Parkway, approximately two miles north of the JCT with the Bear Mountain Parkway. Coverage drops just south of US-6 and approximately two miles north of the JCT of US-202/NY-35 southbound. Most recent instance occurred on 09/01/2011.
  • Pennsylvania

  • Chester County, West Grove: Drops occur approximately 50% of the time while travelling on US-1 at Mile Marker 14.5, just south of the JCT of US-1 and PA-841. Most recent instance occurred on 11/30/2011.
  • I-83 at the Maryland-Pennsylvania State Line: Calls drop heading Northbound on I-83 during the transition from the Washington/Maryland-00018/B system to the Harrisburg/Ex-Alltel-00096/B system. Drops occur in both directions, e.g., northbound or south bound. Verizon has been contacted about this issue and Verizon agreed to do drive tests in the area to diagnose and fix the issue, which as of yet has not been resolved. Last tested: 09/10/2006.
  • Fulton County, Belfast: Drops occur on US-522 while driving north and away from the JCT of PA-655 and after the point where US-522 splits off from PA-655 at a very steep U-turn/horse shoe turn. That area has very poor Verizon coverage on both voice an d data. Most recent instance occurred on 08/19/2012.
  • Fulton County, Todd: Drops occur while driving south on PA-16 just south of US-30 while proceeding down a hill. Most recent instance occurred on 08/19/2012.
  • Mercer County, Trenton: At the JCT of US-1 freeway, approaching the JCT with US-13 heading north, digital coverage begins to deteriorate and drops upon reaching the left exit for PA-32(?) just south of the US-1 Trenton bridge. Drops occur approx. 70% of the time. Last tested: 06/10/2003.
  • Rhode Island

  • Providence County, Scituate: At the RI/CT line, calls drop along US-6 and will not hand off from the RI/New England/B-00028 market to the CT/A-00119 market, either analog or digital. There is decent coverage near both sides of the line, but for some r eason Verizon never bothered to either cover or allow handoffs there. All calls with Verizon drop heading West along US-6 nearly at the state line (or a 1000 feet into CT) and resume after going up the hill on US-6 or CT-52(?) (CT Turnpike/I-395 RI Extens ion). Nextel has better coverage in the immediate area but generally drops further west on US-6 in CT at the apex of the road prior to the descent to the I-395 JCT. Cingular GSM is even better, but voice quality is very muffled at the immediate CT/RI bord er. Reported 04/25/1999, unresolved as of yet.
  • Washington County, Westerly: Just north of the state line on I-95, coverage on the Verizon/BAMS B/00028 side is pretty poor, and the Cingular/SNET/B from CT (not the Cingular/SNET/A from RI) bleeds in and causes roaming charges to appear (on generally older plans) before Verizon phones can re-register with the RI/00028/B system. Last observed 10/01/2006.
  • Vermont

  • Bennington County, Pownal area: Coverage continues from the Verizon system in the Williamstown, Mass area (00119/A) on US-7 past the state line continuing six miles northward to Pownal, VT. However, by Mile Marker 6, coverage begins to degrade and dro ps shortly thereafter, probably as a result of an incomplete handoff to the US Cellular 01484/B system. Most recent instance occurred on 07/13/2008.
  • Windham County, Whitingham: There is barely any coverage on MA-8A between the JCT of MA-116 and up to VT-9. Coverage remains spotty until slightly north of Coltrane and just south of VT-9. Most recent instance occurred on 05/23/2010.
  • Virginia

  • Clarke County, Berryville: Drops occur while driving north on I-81 at or slightly after the Virginia/West Virginia line. All calls seem to drop while transitioning from the Verizon Wireless system to the US Cellular system. This incident affects both cellular and data connections; all will drop. Most recent instance occurred on 02/10/2013.
  • Culpeper County, Culpeper, Virginia: Drops occur while travelling on US-15 at the JCT of US-15 and VA-844/Fayettesville Rd, slightly south of the JCT US-15 and US-17 and approximately ten miles north of Culpepper. Most recent instance occurred on 01/0 3/2010.
  • Fairfax County, Fairfax: Drops occur while driving either eastbound or westbound on I-66 at Mile Marker 68 the JCT with US-29. Most recent instance occurred on 12/03/2007.
  • Washington DC Metro: Although there is coverage on the Orange Line at Virginia Square/George Mason University, calls cannot be placed. Most recent instance occurred on 02/24/2011.
  • Washington DC

  • Washington DC Metro: Drops occur on the DC Metro Red Line between Twin Brook and White Flint. Most recent instance occurred on 10/20/2010.
  • Washington DC Metro: Drops occur on the DC Metro Red Line between White Flint and Grosvenor. Most recent instance occurred on 10/20/2010.
  • Washington DC Metro: Drops occur on the DC Metro Red Line between Grosvenor and Medical Center. However, the drops are not as severe or prolonged as they have been in the past. Moreover, drops seem to only occur between Medical Center and Grosvenor wh en travelling inbound; they do not occur between Grosvenor and Medical center when travelling outbound. Most recent instance occurred on 11/04/2010.
  • Washington DC Metro: Drops occur and no coverage exists on the DC Metro Red Line between Medical Center and Bethesda. Most recent instance occurred on 12/19/2011.
  • Washington DC Metro: Coverage at Bethesda station is generally poor. Most recently observed on 06/01/2009.
  • Washington DC Metro: Drops occur on the DC Metro Red Line between Bethesda and Friendship Heights. Most recent instance occurred on 04/27/2010.
  • Washington DC Metro: Drops occur on the DC Metro Red Line between Friendship Heights and Tenleytown. Most recent instance occurred on 03/31/2009.
  • Washington DC Metro: Calls drop while riding down the northern escalators at Friendship Heights station riding from the ground floor downstairs. Most recent instance occurred on 11/23/2010.
  • Washington DC Metro: Drops occur on the DC Metro Red Line just north of Van Ness. Most recent instance occurred on 05/30/2008.
  • Washington DC Metro: Calls drop on the Red Line between Tenley Town and Woodley Park. Most recent instance occurred on 09/28/2009.
  • Washington DC Metro: Calls drop on the Red Line between just north of Woodley Park. Most recent instance occurred on 08/23/2010.
  • Washington DC Metro: Drops occur on the DC Metro Red Line between Van Ness and Cleveland Park in both directions just north of the Cleveland Park station. Most recent instance occurred on 05/30/2008.
  • Washington DC Metro: Calls drop on the Red Line between Woodley Park and DuPont Circle. Most recent instance occurred on 09/28/2009.
  • Washington DC Metro: Coverage does not exist at Farragut North station on the Red Line. Although it was generally known that drops occur between Farragut North and DuPont Circle stations, the lack of coverage at this station is a new phenomenon. Tyler , a representative from Verizon Wireless, reported on 02/11/2013 that Verizon technicians will investigate this issue and attempt to determine the cause of it. Most recent instance occurred on 03/05/2013.
  • Washington DC Metro: No coverage exists between DuPont Circle and Farragut North on the Red Line. Drops occur just north of Farragut North station, and the lack of coverage extends beyond DuPont Circle station. Most recent instance occurred on 09/28/2 009.
  • Washington DC Metro: Drops occur while traveling west on the Orange Line (running concurrently with the Blue) between Metro Center and Farragut West. Most recent instance occurred on 12/22/2009.
  • Washington DC Metro: Drops occur on the Orange/Blue line between Farragut West and McPherson. Most recent instance occurred on 04/27/2010.
  • Washington DC Metro: Coverage does not exist at Farragut West station on the Orange/Blue lines. Most recently observed on 03/05/2013.
  • Washington DC Metro: There is no coverage on the Red Line between Farragut North and just north of Metro Center. Most recent instance occurred on 09/28/2009.
  • Washington DC Metro: Calls initiated at the lower level of Metro Center where the Orange and Blue lines are will drop after riding up the escalator to the Red line/Shady Grove-bound side. Most recent instance occurred on 10/03/2011.
  • Washington DC Metro: Drops occur on the Red Line between Metro Center and Gallery Place. Most recent instance occurred on 05/29/2008.
  • Washington DC Metro: No coverage exists at Gallery Place station on western section of the upper level platform. (As of 03/19/2009, coverage seems to have improved and may indeed be working. Pending further tests, this incident may be moved to the Co rrected Items section.)
  • Washington DC Metro: Drops occur on the Red Line between Gallery Place and Judiciary Square. Most recent instance occurred on 05/29/2008.
  • Washington DC Metro: Drops occur on the Red Line between Judiciary Square and Union Station. Most recent instance occurred on 06/29/2008.
  • Washington DC Metro: Drops occur on the Orange Line (running concurrently with the Blue) between Foggy Bottom and McPherson West. Calls initiated at Foggy Bottom drop while entering McPherson West station. Most recent instance occurred 06/16/2008.
  • Washington DC Metro: Drops occur on the Orange Line (running concurrently with the Blue) between McPherson and Metro Center.
  • Washington DC Metro: Drops occur while riding on the Orange Line between Rosslyn station and Courthouse station. Most recent instance occurred on 02/23/2009.
  • Washington DC Metro: Drops occur while riding on the Orange Line (running concurrently with the Blue). While traveling either eastbound in the tube which goes under the Potomac River between Foggy Bottom and Rosslyn, drops occur closer to the Rosslyn station than to the Foggy Bottom/GWU station. However, drops do not occur when travelling westbound. Most recent instance occurred on 10/08/2009.
  • Washington DC Metro: Coverage is heavily distorted on the upper level of L’Enfant Plaza station on the Yellow/Green line on the southbound platform. Drops did not occur but coverage was distorted. Most recent instance occurred on 02/26/2009.
  • Washington DC Metro: On the Yellow and Green Lines Georgia Ave and Columbia Heights station, no coverage exists in the tunnels. Most recent instance occurred on 10/06/2011.
  • Washington DC Metro: Calls drop south of L'Enfant Plaza on the Yellow Line as it breaks away from the Green Line towards the dedicated Yellow Line bridge crossing the Potomac River. Calls tend to drop shortly after the switch track area where the Yell ow Line heads southwest in the tunnel prior to emerging to the open air segment leading to the bridge. However, drops do not occur while travelling northbound. Most recent instance occurred on 06/16/2008. This seemed to have been corrected as of 02 /26/2009. However, it occurred once again on 04/28/2009.
  • Washington DC Metro: Calls drop between L’enfant Plaza and Pentagon on the Yellow line. Most recent instance occurred on 11/29/2010.
  • Washington DC Metro: Phone displays four or five bars worth of coverage on the Yellow Line (running concurrently with the Blue) within the Crystal City station but the characteristics of Verizon's service within the station make it difficult to place or receive calls for some unknown reason. Calls can be placed or received with a greater degree of success towards the northern end of the station as compared to the southern end, however, generally, some aspect of Verizon's coverage within the station re sults in increased difficulties and delays when placing and receiving calls. Most recent instance occurred on 05/20/2008.
  • Washington DC Metro: While traveling on the Yellow Line (running concurrently with the Blue) between Crystal City and National Airport, calls drop immediately south of the Crystal City station while still in the tunnel prior to the open cut leading to the elevated airport trackway. Calls will drop in both directions in approximately the same place. Most recent instance occurred on 05/20/2008.
  • Washington DC Metro: No coverage exists on the Blue Line between Capitol South through Federal Center and continuing to L’Enfant Plaza. Coverage resumes at L’Enfant Plaza. Most recent instance occurred on 07/14/2009.
  • Washington DC Metro: Drops occur while riding south on the Orange and Blue Lines between Capitol South and Eastern Marcus/Market. Most recent instance occurred on 03/14/2012.
  • Washington DC Metro: Calls drop on the Blue Line while entering the tunnel which leads to the Rosslyn station while heading northbound from the Arlington Cemetery station. It is not known if the drop occurs while traveling on the southbound side. Most recent instance occurred on 08/03/2010.
  • Washington DC Metro: Drops occur on the Orange and Blue lines at the Potomac tubes just east of Rosslyn when travelling both eastbound and westbound. Most recent instance occurred on 11/05/2009.
  • Washington DC Metro: Drops occur between the Pentagon Station and Arlington on the Blue Line. Somewhere in the tunnel north of the Pentagon station, calls drop before exiting the tunnel headed towards Arlington station. Most recent instance occurred o n 07/22/2008.
  • Washington DC Metro: There is no service on the Yellow line both south of Pentagon and north of Pentagon. Most recent instance occurred on 11/05/2009.
  • Washington DC Metro: Drops occur on the Yellow and Blue Lines between Pentagon and Pentagon City (which could be due to construction work. Most recent instance occurred on 12/19/2011.
  • Washington DC Metro: While walking out of the Pentagon City Station and into the Pentagon City Mall, drops occur at the doors between the two. Most recent instance occurred on 07/13/2008.
  • West Virginia
  • Morgan County, Berkeley Springs: There is very poor coverage on WV-9 between Berkeley Springs and Paw Paw. Coverage should be better as this location is just south of I-68. Most recent instance occurred on 01/23/2011.

  • Corrected Problems

    The following were problem drop areas but have apparently been corrected and/or no longer suffer from regular/repeated drops.

    Connecticut

  • Hartford County, Hartford, JCT I-91 / I-84: Not a drop per se, but analog calls get VERY distorted in the downtown Hartford area. This started around 6/20/2003 and has not been corrected. Probably a trunking problem; if the user holds on to the call a nd the caller has not hung up since he/she can't hear the user, the call can continue once the hand off has occurred, but right at the I-84/I-91 ramps and in an approx. 1 mile radius from there many analog calls become so poor that the service is unusable . Noted 06/21/2003 and many times after that without improvement; didn't want to deal with Verizon customer support saying "Well, it's analog and we don't support that" or some dolt trying to sell a digital plan, so hopefully they'll eventually catch it. Some things are too much of a pain to deal with them about...:(. Resolved: 07/10/2005
  • I-84 WB at the CT/NY line: Neither analog nor digital calls will hand off heading eastbound on I-84 and crossing the CT line from North Salem, NY to Danbury, CT. (WESTBOUND does work as of 03/21/2003, only EASTBOUND now drops). Reported to BAMS/Verizo n on 03/16/1999, resolved in BOTH directions on or before 01/02/2007. There is still very weak coverage on the CT/A/00019 system directly proximate to the CT/NY border (near the CT "Welcome"/Rest Area, but digital calls will hand off both Eastbound and We stbound now in most cases. Resolved: 01/02/2007.
  • New Haven County, Waterbury: Bad analog drops while traveling west up the hill away from CT-8. This does not seem to affect digital, and it may be a result of a few mistuned analog phones, but both of them have a sudden burst of loud static and then a drop heading west on I-84 just past the JCT of CT-8. Last occurred: 07/01/2003. Resolved: 10/10/2006.
  • New Haven County, Waterbury: Calls drop on I-84 approximately a quarter of a mile west of Exit 17 in the vicinity of CT-64/Chase Parkway. Most recent instance occurred on 09/07/2008.
  • Delaware
  • I-95/I-495 SB split: At the PA/DE state line, where I-495 (Wilmington Bypass) splits off of I-95, digital calls (CDMA) will get somewhat distorted at times and drop approx 40% of the time. Coverage is VERY good in the area so drops are hard to understand. Last observed, 04/10/2006, appears to have been fixed as of 04/18/2007.
  • Maryland
  • Cecil County, Perryville: While driving south on I-95 and just south of the Havre de Grace bridge, calls drop upon reaching Mile Marker 89. The drops occur at the point where the Philadelphia, Delaware and Cecil County Maryland system (00008 system) h ands off to the DC/Baltimore system (00018 system). It has always been a problem and continues to be a problem. Calls do not hand off in that area and are dropped, even though there is plenty of coverage there. Most recent instance occurred on 04/18/2007. UPDATE- After repeated testing, this drop appears to have been corrected as of 12/03/2008.
  • Massachusetts
  • Calls now successfully transition from Massachusetts into Vermont. Most recently tested and found to have been corrected on 05/23/2010.
  • New Jersey
  • Mercer County, Princeton: calls initiated in the NY/00022 system drop upon entering the Philadelphia/South Jersey/00008 system, generally upon entering Princeton proper on US-206 south. Calls will then drop again 1.5 miles south of the JCT with NJ-27 and US-206 (i.e., the center of town) while traveling southward on US-206. Additionally, system "bleeds" from Philly/00008 towers (same market, but towers south of Trenton on the PA side of the Delaware River in PA) may result in roaming charges for older rate plans despite being clearly in NJ. Last tested: 01/14/2006, appears to have been fixed as of 04/18/2007.
  • New York
  • I-84 at the JCT of I-684, Brewster: Calls drop right at the state line when proceeding eastbound transitioning from the NY/B-00022 system to the CT/A-00119 system. Interestingly, the handoffs between systems work fine when traveling westbound and tran sitioning from the CT/A-00119 system to the NY/B-00022 system. Coverage is relatively good on either side of the state line, so the drops must be occurring due to a handoff issue between towers. When contacted, Verizon agreed that such a situation was rid iculous and that if it works in one direction, it should work in the other. Last observed on 05/25/2004, reported to Verizon on 05/26/2004, no resolution yet.
  • I-84 between the NY (00022) and Mid-Hudson (00486/00404) markets: EB and WB along I-84, approx 3 miles east of JCT Taconic State Parkway (TSP) near EB rest stop or WB NY State Police barracks, at apex of hill on I-84, all calls (analog and digital) dr op between the NY/B-00022 and Orange/Poughkeepsie/B-00404/00486 markets. Opened 10/11/1997, resolved, "only" 9 years later, by 8/2006. (Calls can even be initiated now in Beacon, and drive all the way to Mass along I-84 without a drop; the semi-bad area i n Waterbury at JCT I-84/CT-8 has been fixed. Thus, both eastbound and westbound transitions on Verizon Wireless between the 00022 and 000486/00404 markets on I-84 in New York now seem to work. Resolved 01/02/2007.
  • I-84 North Salem EB: Handoffs (digital B/00022 BAMS NYC Metro to either digital A/00119 BAMS Wallingford or analog B/00088 SNET-Cingular CT markets) along I-84 will not work. Calls drop after CT Welcome Center west of Danbury. Analog 00022/B to analog 00088/B seem to work. This was brought to BAMS (and then Verizon's) attention in Dec 1998 and they have never managed to get it to work. Opened 12/14/1998, resolved by Summer of 2006.
  • I-95 Port Chester NB: Handoffs (digital B/00022 BAMS NYC Metro to either digital A/00119 BAMS Wallingford or analog B/00088 SNET-Cingular CT markets) along I-95 will not work. Calls drop near the Greenwich truck scales. Analog 00022/B to analog 00088/ B seem to work. This was brought to BAMS (and then Verizon's) attention in Dec 1998 and they have never managed to get it to work. Opened 12/14/1998, resolved by mid-2005.
  • Nassau County (Long Island): Poor voice quality and occasional drops for digital and static for analog calls while heading westbound on NY-25A at the Rosslyn viaduct (bypass over the town). Calls initiated in Greenvale will deteriorate at the LIRR bri dge and continue to have problems and/or drop completely as while driving west downhill over the viaduct. Reported 10/17/1997, retested 06/25/2003, appears to have been fixed as of 02/06/2007.
  • Putnam County, Mahopac: On the Taconic State Parkway near the JCT NY-301, in both northbound and southbound directions, in the vicinity of the Taconic State Park Police barracks calls will drop. Traveling up the incline to the NY-301 overpass, some ca lls initiated in the Orange/Poughkeepsie 00404/00486 markets will drop as they transit into the NY Metro 00022 market in the vicinity of Mile Marker 34.6. Opened 10/11/1997, resolved in part by late 2001 as coverage improved, but both analog and more ofte n digital drops still occur. 07/06/2003 -- tested again, and it still drops (i.e., calls will frequently NOT transit between 00486/00404 Mid-Hudson systems and the 00022 NY Metro system along the Taconic). 07/13/2006 -- tested again and analog and digital seem to transition, but drops occur further south at apex of Taconic at JCT NY-301. As of 05/27/2007, problems are still being experienced in the area; while some calls will transit properly, especially in the northbound direction, calls will drop with a n equal degree of frequency more often than not in the southbound direction. Overall, an area which requires additional work to assure seamless transitions between the two Verizon service areas. UPDATE- As of 07/03/2007, calls in progress while driving bo th northbound and southbound do hand off, although voice quality deteriorates for about 20-30 seconds during the handoff. It is severe enough that neither party can hear the other. Seems to have been fixed as of 07/21/2008.
  • Queens County - Cunningham Park: Drops occur while driving on I-295 on the southbound transition ramp to the Grand Central Parkway. The drop occurs when going either east or west onto the GSP. Most recent instance occurred on 12/13/2010. Appears to ha ve been corrected as of 04/29/2012.
  • Vermont
  • Windham County, Brattleboro: Calls drop on I-91 at Mile Marker 5 which is just south of the rest area. Most recent instance occurred on 10/13/2009. As of January 2012, and likely even before, the 00313 system now displays a Verizon/Boston 00028 SID an d seems to have been fully incorporated into the Boston system. No handoff problems were experienced at the Vermont/Mass state line, and all issues in that area pertaining to Verizon have been fixed.
  • Washington DC
  • Washington DC Metro: Drops occur while riding on the Orange Line between Rosslyn station and Courthouse station. Most recent instance occurred on 12/18/2008. Appears to have been fixed as of 07/27/2010.
  • Washington DC Metro: Calls initiated before Archives Navy Memorial on the Yellow Line (running concurrently with the Green) will drop while going south towards L'Enfant Plaza midway between the two stations. Most recent instance occurred on 06/16/2008 . This seems to have been corrected as of 02/26/2009.
  • Washington DC Metro: Drops occur on the Yellow Line between Pentagon City and L’Enfant Plaza station. After leaving the Pentagon traveling north into the District, the train goes over the Potomac and then proceeds into a tunnel, at which point calls d rop. Most recent instance occurred on 12/22/2008. This seems to have been corrected as of 02/26/2009.
  • Washington DC Metro: Clarendon station on the DC Metro Orange Line -- which previously had both voice and data coverage as of 05/20/2008 -- seems to have suffered a diminishment thereof as there are only a limited number of points within the station w here a signal can be acquired. has no Verizon cellular or data coverage. A paucity of coverage continues heading eastward until approximately halfway between Clarendon and Court House Stations, at which point coverage resumes. This seems to have been corr ected as of 07/13/2008.
  • Washington DC Metro: No coverage exists at the DuPont Circle station on the Red Line. Even though it is well known that drops occur between DuPont Circle and Farragut North stations, the utter lack of coverage at this station is a new phenomenon. Tyle r, a representative from Verizon Wireless, reported on 02/11/2013 that Verizon technicians will investigate this issue and attempt to determine the cause of it. Most recent instance occurred on 02/11/2013. This seems to have been corrected as of 02/27/201 3.

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