Connecticut

Fairfield County, Brookfield: Drops occur on US-7 almost directly outside of the WRKI/I-95 radio station building. Most recent instance occurred on 08/20/2008.

Fairfield County, Fairfield: Calls drop between Mile Marker 21 and 22 on the Merritt Parkway while crossing the Redding/Fairfield county line near the overpass for North Ave. Generally, drops occur more often in the northbound direction than southbound, and tend to occur very quickly and without much distortion upon reaching North Ave. Most recent instance occurred on 07/18/2007.

Fairfield County, Greenwich at the Merritt Parkway/Hutchinson River Parkway line: Calls drop when traveling from the Hutchinson River Parkway in New York onto the Merritt Parkway in Connecticut. Most recent instance occurred on 02/08/2007.

Fairfield County, New Canaan/CT-106 a bit west of Valley Rd.: Large dead spot where both digital and analog drop for a stretch of about 3/4 of a mile heading either east or west on Valley Rd. CT-106 goes between US-7 and downtown New Canaan (and continues south to I-95 from there). Coverage from US-7 to Valley Rd. is "OK" to "poor", then totally dead for 3/4 of a mile west of Valley Rd., and then picks up a bit while driving into downtown New Canaan. Drops are just as bad heading west on CT-106 from downtown New Canaan to Westport. Reported initially on 03/12/1997, tested again on 06/29/2003, no resolution as of yet.

Fairfield County, New Canaan/Norwalk: Calls drop when traveling on CT-15 (Merritt Parkway) at exit 38, which is in the vicinity of New Canaan and Norwalk. Most recent instance occurred on 01/07/2005.

Fairfield County, New Canaan/Norwalk: Drops occur between Mile Markers 24 and 25 on the Merritt Parkway, approximately one mile north of the town line for Westport. Most recent instance occurred on 05/19/2009.

I-95 NB at the CT/RI line: Digital calls from the CT/A-00119 to the RI/New England/B-00028 tend to drop about a mile into RI due to poor RI/B coverage on Verizon in that area. Reported to Verizon on 07/17/1997, unresolved as of yet.

I-95 SB at the CT/NY line: Both digital and analog calls will not hand off and drop between the Rye Playland connector to I-95 and the Larchmont RR station parking lot underpass (near the NYS Thruway toll plaza). AT&T Wireless explained in 1996 that in terms of analog handoffs (e.g., CT-BAMS/A to NY-ATTWS/A) BAMS/Verizon did not want to pay for the extra trunks necessary to connect to AT&T's switch which covers towers serving south of Larchmont to BAMS's switches (roughly), so calls WILL hand off to NY but only as far as Larchmont, after which since areas south of that are served by a separate AT&T (now Cingular) switch, since BAMS doesn't want to pay to send trunks there as well, calls will drop. (this seems silly; BAMS/Verizon should hand a call off to Cingular/NY, and then from there Cingular should route the call via its own internal network and not expect BAMS to send trunks to all the crazy network of switches which AT&T set up in NY before their merger with Cingular.) As to digital, e.g., BAMS/CT-A/00119 digital to BAMS/NY-B/00022 digital, calls just drop near JCT I-287 SB (or slightly south of that), but almost always at or before the Rye Playland connector. BAMS/Verizon was informed of this on 06/12/1998, they have never resolved it.

Litchfield County: Generally there are no handoffs between BAMS's 00119/CT-A system and the Cingular (formerly AT&T Wireless) 01001/CT-A system (BAMS/Verizon, unlike SNET/pre-AT&T Cingular, does not provide service in the entire state of CT, and shares the state with AT&T Wireless/Cingular which bought out the small A-carrier in Litchfield around 1996 or so...). Driving north of Torrington on CT-8, calls initiated on Verizon/BAMS drops at the apex of the hill, and will not hand off to the ex-ex-ATTWS, ex-Cingular, currently US Cell system. The same is true heading south, and calls on formerly-AT&T's network start to degrade along CT-8 at JCT CT-229 and drop at the apex of the hill; they will generally not hand off to BAMS. Reported to both AT&T and Verizon on 04/10/1999, no resolution as of yet.

Litchfield County, Litchfield: Drops occur on CT-341 approximately three or four miles west of US-202. Coverage does not resume until the JCT of CT-341 and CT-45. Most recent instance occurred on 10/15/2009.

Litchfield County, New Milford: No coverage exists when starting from the NY line for about three miles heading east on CT-55 until the vicinity of the JCT with US-7. Coverage resumes at US-7, coverage resumes. Most recent instance occurred on 01/27/2010.

New Haven County, Derby: Absolutely shameless lack of coverage along a (shamelessly unbuilt) freeway. CT-34 serves as the main road between New Haven and Danbury, with much greater volume than it was ever built to accommodate. Although the CT-34 freeway still remains unbuilt, there is a good deal of traffic on it, and yet Verizon and a number of other carriers have absolutely no coverage on it at all between a few miles north of CT-8 (after the Yale Boathouse) and a few miles north of the dam near Newtown and the JCT with I-84. (Interestingly, it is reported that Nextel has coverage there as of 1/25/2003; tests will be needed here.) No service at all; absolutely dead, so handoffs aren't even an issue ;(. Reported 11/19/1996, and BAMS/Verizon has done nothing at all to improve (or provide any sort of) service in that area at all since, hence, unresolved as of yet.

New Haven County, Wallingford: Calls drop while traveling on I-91 between exits 14 and 15 and exits 25 and 36. Last occurred: 02/02/2005

Windham County, Brooklyn: Drops occur while travelling on US-6 and driving over a hill, approximately two miles east of the JCT of US-6 and CT-97. Most recent instance occurred on 10/14/2009.

Delaware

New Castle County, Delmarva Peninsula, both DE and MD side: Poor coverage and drops on many of the local roads between the N/S line which divides DE and MD. E.G., while traveling from US-301 on the MD side eastward to DE, there is generally poor coverage until the JCT of US-13 or DE-1, and many of the other E/W roads also suffer from drops transiting from the Atlantic side to the Bay side. Last observed: 01/16/2006.

Maryland

Anne Arundel County, Rose Haven, Eastern Shore: Almost the entire stretch of MD-261 near the Chesapeake Bay from MD-2 is completely devoid of coverage on all carriers, although Cingular does have good service there. Last occurred on 06/16/2006.

Baltimore County, Baltimore, Baltimore (train) Tunnel: North of Baltimore Amtrak/MARC trains go through a tunnel; calls often drop there or at the very least switch from digital to analog. (90% of the time calls drop, 10% there is a sloppy drop to analog.) Last tested: 05/21/2004.

Cecil County, Conowingo Dam: Voice calls drop and data signals are very tenuous about 1.5 miles south of the Conowingo Dam while approaching the JCT of US-1 and MD-22. The coverage in this area is very poor and stays that way until about 3-4 miles north of MD-276 (which becomes DE-276 in Delaware). It is just not a good level of coverage and even though the data is better it also gets very, very weak. Drop occurred on 03/26/2005 and was reported to Verizon on 04/06/2005. There has been no disposition as of yet, last observed 03/12/2006.

Cecil County, Rising Sun: US-1 at Westwood Rd., approx 4 miles north of the Conowingo Dam and approx 3 miles north of JCT US-1/US-222. While traveling north on US-1 after the Conowingo Dam at Havre de Grace/Port Deposit, US-1 heads into a small "valley", and all calls (analog and digital; even 3-watt analog) drop in the vicinity of Westwood Rd. Note that Nextel and SWBell (Cingular) seem to (poorly) be able to maintain a connection there, while BAMS/Verizon always drops. This is also quite close to I-95 (only a few miles "inland"), so the fact that such poor coverage exists there on Verizon is surprising. Reported 02/20/1998, last observed 01/16/2006, no resolution as of yet.

Harford County, Havre de Grace/Perryville (on Amtrak/MARC trains): very poor coverage from approx 6 miles north of Havre de Grace / Port Deposit (is there a Port Return on the other side? :) ) to approx 10 miles south of the river crossing; calls drop, there are areas of no coverage, etc. Note that along I-95, a few miles "inland", there is very good coverage, so this may be a local issue affecting US-40 or roads (and rail lines) closer to the water. This is a glaring hole in Verizon's coverage. Last tested: 04/20/2009.

Harford County, Level: Calls drop when driving on MD-155 at the JCT of MD-161. Most recent instance occurred on 08/27/2008.

Harford County, Level: Drops occur on MD-155 near the JCT of Paradise Rd when traveling in either direction on MD-155. Most recent instance occurred on 08/27/2008.

Massachusetts

Hampshire County, Amherst: US-202, no through service along US-202, from MA-9 north to just south of MA-2, where coverage picks up again. (Cingular/CO Boston 00007 does a somewhat better job along this route.) Last tested 08/01/2006.

Middlesex County, Wakefield: An (isolated?) drop occurred on RT-128 in the Wakefield area while crossing under the Hopkins St. overpass. Most recent instance occurred on 05/15/2006.

Worcester County, Athol: MA-2, just west of US-202S JCT: Calls won't transition/maintain to the to US Cell 01484 system or whatever agreement Verizon has in place for its customers in Franklin County. Analog calls from the 00028 to the 01484 do seem to hand off, but drop westbound (from 00028 to 01484) a bit after Athol (admittedly this is an error on US Cell's side), and eastbound (from 01484 to 00028) at the northbound JCT of MA-2 and US-202 (MA-2 and US-202 are multiplexed for a bit). Digital (apparently 01484 supports CDMA as of late 2005) handoffs fail in approx. the same areas. Last tested: 05/21/2006

New Jersey

Alpha/I-78: Calls drop on I-78 just 3-4 miles east of the PA-NJ state line. Last tested: 07/26/2004

Gloucester County, West Deptford Township: I-295 between Mile Marker 18-20, connections deteriorate and then drop. Last tested: 01/19/2006

Mercer County, Princeton area on Amtrak/NJ Transit: calls drop both northbound and southbound between the NY/00022 and Philly/South Jersey/00008 markets about 7 miles north of the Princeton Jct. station (e.g., wherever the handoff between the 00008 and 00022 markets occur). Drops occur on the order of 75% of the time. Last tested: 07/20/2004.

Morris County, Parsippany: Calls drop on I-80 at approximately Exit 33 or Exit 34. The drop occurs where the speed limit is increased from 55mph to 65mph. It is approximately five miles east of the junction of I-80 and I-287 (that is to help me figure this out). Most recent instance occurred on 01/18/2009.

Union County, Clark: Drops occur on the Garden State Parkway the vicinity of Ext 137 for Clark Township/Kensington. Most recent instance occurred on 05/27/2008.

New York

New York County - Manhattan: Drops occur while passing through the East River tubes which are utilized by Amtrak and the LIRR to access Penn Station. Most recent instance occurred on 03/18/2008.

New York County - Manhattan: There is no coverage in the Park Ave tunnel of Metro North between 72nd St. and the opening of the tunnel near 104th. Most recent instance occurred on 02/18/2009.

Queens County - Queens: Drops occur while driving on the Long Island Expressway starting in the vicinity of the JCT with Queens Blvd to slightly west of the JCT with Grand Central Parkway. Drops tend to occur more often while driving in the eastbound direction rather than the westbound direction. Most recent instance occurred on 03/19/2008.

Queens County - Queens: Drops occur on the Grand Central Parkway slightly east of the JCT of the GCP and the Cross Island Parkway. Most recent instance occurred on 09/10/2008.

Richmond County, Staten Island: On NJ/NY-440, heading east/north, calls initiated in Jersey (or DE or anywhere else and driven through NJ) will fail while approaching or passing trough the toll plaza. Digital calls drop 80% of time, and analog gets too staticky to use after passing through the toll plaza near the Richmond Parkway / NY-440 JCT. Call drop/fail rates after driving up to and passing the Fresh Kills landfill approaches 95%, e.g., VERY rarely will a call transit through from Jersey to north of Fresh Kills on SI. Verizon was notified about this on 06/14/2000, and then again in terms of Express Network drops on 11/2002, and still drops regularly occur. Express Network (1X and EvDO) appear more or less fixed as of late 2005; cellular (digital and analog) still having problems as of late 2006.

Columbia County, Austerlitz: Drops occur on the Taconic State Parkway, just south of the JCT with NY-203. Coverage is generally weak in the area. Most recent instance occurred on 03/15/2009.

Columbia County, Claverack: Drops occur right at the JCT of NY-23 on the Taconic State Parkway. Most recent instance occurred on 03/15/2009.

Columbia County, Copake: At the JCT of NY-22 and CTY-7A, coverage drops while traveling northbound. There is no coverage for approximately eight miles north beyond the initial drop in Copake. Most recent instance occurred on 07/06/2008.

Columbia County, Queechy: Traveling northward from the New York Thruway/I-90 on NY-22, coverage begins to attenuate approximately one mile south of the JCT of NY-22 and NY-295/Canaan Rd. At the actual junction, Cingular calls drop completely and no service is available along NY-22 heading northwards until just south of the JCT of NY-22 and US-20 in New Lebanon. Most recent instance occurred on 07/06/2008.

Columbia County, Spencertown: No coverage exists between the Taconic State Parkway all the way to NY-22 and up about four or five miles past Austerlitz. However, coverage resumes in the vicinity of the JCT of NY-203 and NY-22, which is approximately four miles east of Austerlitz. Most recent instance occurred on 04/13/2009.

Columbia County: The connection drops on the Taconic State Parkway at Mile Marker 70.8. It resumes upon reaching the rest area located at Mile Marker 75.6 in the vicinity of Lake Taghkanic State Park. Most recent instance occurred on 03/15/2009.

Dutchess County, Amenia: Coverage attentues and then drops entirely while heading northward on NY-22 starting from the JCT with US-44 (western component) in Amenia and continues for approximately five or six miles north until the JCT of NY-22 and CTY-62 (eastern component) in Millerton, at which point coverage returns. (However, both AT&T Wireless/Dobson Cellular and Nextel both have perfect coverage in this area.) Most recent instance occurred on 07/06/2008.

Dutchess County, East Fishkill: Taconic State Parkway: Calls drop south of the JCT of the Taconic State Parkway and NY-55 at Mile Marker 43/7, just south of the Park and Ride and what used to be a rest area. Last tested: 02/01/2005.

Dutchess County, Washington's Hollow/Millerton: Drops occur while driving east or westbound on US-44/NY-82 at the JCT with NY-44A (which is the western junction of NY-44A and US-44). Most recent instance occurred on 10/04/2007.

Nassau County, Carle Place: On the LIRR main line between Mineola and Carle Place,drops occur on a relatively consistent basis in both directions. Most recent instance occurred on 01/12/2009.

Nassau County, Greenvale: NY-25A between NY-106 and NY-107: Calls consistently drop while traveling either eastbound or westbound on NY-25A between NY-106 and NY-107. Verizon was contacted and reported back that the responsible tower in that area was at the time being worked on and that Verizon is having to "share" a cell tower which adds to the problem (Huh?!). A few weeks later, on 11/04/2004, Verizon then claimed that they did not expect to have resolved until the end of January 2005 at the earliest. (Fixing a transmitter on a tower takes over two months?!). As of late 2006 (2 years later!) drops still occur and there is generally very poor coverage on Verizon (and to a lesser extent on other carriers) on NY-25A from Greenvale west to Cold Spring Harbor -- certainly not the sort of coverage one would expect in 2007. Last tested: 04/09/2009

Nassau County, Hicksville: Calls drop while traveling south on NY-106/107 generally while crossing over the LIE / I-495 and Northern State Parkway interchange. Last occurred: 12/09/2006

Nassau County, Jericho/Hicksville area: A downward-pointing (inverted) "triangle" of bad coverage: The "points" of the triangle are: the JCT of NY-25/NY-106/NY-107 to the south, the JCT of NY-25A and NY-107 to the northwest, and the JCT of NY-25A and NY-106 to the northeast. Generally poor cellular coverage there with frequent drops and distortions, and practically no EVDO coverage and very little 1XRTT coverage. Last occurred: 05/17/2006.

Nassau County, Laurel Hollow: Drops occur just east of Cove on NY-25A and slightly west of Cold Spring Rd. Most recent instance occurred on 06/09/2009.

Rensselaer County, Berlin: Coverage drops approximately five miles south of Berlin while traveling north on NY-22. There continues to be no coverage on NY-22 from that point, nor does coverage return in Berlin itself. The area of no coverage then continues for at least five miles further north along NY-22 until the JCT of NY-2 in the town of Petersburg (there may be no coverage further north of this point, however we did not have an opportunity to test it). Most recent instance occurred on 07/06/2008.

Rockland County: Calls drop where I-287 multiplexes with I-87 near Exit 16E about 1/4 mile south of the Garden State Parkway. Last occurred on 09/21/2004, reported to Verizon on 09/23/2004, no resolution yet.

Westchester County, Purchase: Handoffs (digital B/00022 BAMS NYC Metro to either digital A/00119 BAMS Wallingford or analog B/00088 SNET-Cingular CT markets) along the Merritt will not work. Calls initiated near the JCT of the Hutchinson River Parkway, I-287 and I-684, which is in the general area of Purchase, drop after the Greenwich Mobil station near the old toll plaza. Analog 00022/B to analog 00088/B seem to work. This was brought to BAMS (and then Verizon's) attention in Jan 1999 and they have never managed to get it to work. Opened 01/06/1999, unresolved as of yet. This drop was verified again on 03/26/2007.

Westchester County, Rosedale: Calls drop on the Hutchinson River Parkway about one mile south of the JCT with Mamaroneck Ave. while traveling north on the Hutchinson River Parkway at Mile Marker 13.3, which is close to Exit 22. Most recent instance occurred on 11/17/2006. It was reported to Verizon on 03/31/2005. No resolution as of yet.

Pennsylvania

I-83 at the Maryland-Pennsylvania State Line: Calls drop heading Northbound on I-83 during the transition from the Washington/Maryland-00018/B system to the Harrisburg/Ex-Alltel-00096/B system. Drops occur in both directions, e.g., northbound or southbound. Verizon has been contacted about this issue and Verizon agreed to do drive tests in the area to diagnose and fix the issue, which as of yet has not been resolved. Last tested: 09/10/2006.

Mercer County, Trenton: At the JCT of US-1 freeway, approaching the JCT with US-13 heading north, digital coverage begins to deteriorate and drops upon reaching the left exit for PA-32(?) just south of the US-1 Trenton bridge. Drops occur approx. 70% of the time. Last tested: 06/10/2003.

Rhode Island

Providence County, Scituate: At the RI/CT line, calls drop along US-6 and will not hand off from the RI/New England/B-00028 market to the CT/A-00119 market, either analog or digital. There is decent coverage near both sides of the line, but for some reason Verizon never bothered to either cover or allow handoffs there. All calls with Verizon drop heading West along US-6 nearly at the state line (or a 1000 feet into CT) and resume after going up the hill on US-6 or CT-52(?) (CT Turnpike/I-395 RI Extension). Nextel has better coverage in the immediate area but generally drops further west on US-6 in CT at the apex of the road prior to the descent to the I-395 JCT. Cingular GSM is even better, but voice quality is very muffled at the immediate CT/RI border. Reported 04/25/1999, unresolved as of yet.

Washington County, Westerly: Just north of the state line on I-95, coverage on the Verizon/BAMS B/00028 side is pretty poor, and the Cingular/SNET/B from CT (not the Cingular/SNET/A from RI) bleeds in and causes roaming charges to appear (on generally older plans) before Verizon phones can re-register with the RI/00028/B system. Last observed 10/01/2006.

Vermont

Bennington County, Pownal area: Coverage continues from the Verizon system in the Williamstown, Mass area (00119/A) on US-7 past the state line continuing six miles northward to Pownal, VT. However, by Mile Marker 6, coverage begins to degrade and drops shortly thereafter, probably as a result of an incomplete handoff to the US Cellular 01484/B system. Most recent instance occurred on 07/13/2008.

Windham County, Brattleboro: Calls drop on I-91 at Mile Marker 5 which is just south of the rest area. Most recent instance occurred on 10/13/2009.

Virginia

Culpeper County, Culpeper, Virginia: Drops occur while travelling on US-15 at the JCT of US-15 and VA-844/Fayettesville Rd, slightly south of the JCT US-15 and US-17 and approximately ten miles north of Culpepper. Most recent instance occurred on 01/03/2010.

Fairfax County, Fairfax: Drops occur while driving either eastbound or westbound on I-66 at Mile Marker 68 the JCT with US-29. Most recent instance occurred on 12/03/2007.

Washington DC

Washington DC Metro: Drops occur on the DC Metro Red Line between Twin Brook and White Flint. Most recent instance occurred on 03/31/2009.

Washington DC Metro: Drops occur on the DC Metro Red Line between White Flint and Grosvenor. Most recent instance occurred on 02/26/2009.

Washington DC Metro: Drops occur on the DC Metro Red Line between Grosvenor and Medical Center. However, the drops are not as severe or prolonged as they have been in the past. Most recent instance occurred on 04/27/2010.

Washington DC Metro: Drops occur on the DC Metro Red Line between Medical Center and Bethesda and it coincides with certain 1XRTT drops. However, the drops are not as severe or prolonged as they have been in the past. Most recent instance occurred on 04/27/2010.

Washington DC Metro: Coverage at Bethesda station is generally poor. Most recently observed on 06/01/2009.

Washington DC Metro: Drops occur on the DC Metro Red Line between Bethesda and Friendship Heights. Most recent instance occurred on 04/27/2010.

Washington DC Metro: Drops occur on the DC Metro Red Line between Friendship Heights and Tenleytown. Most recent instance occurred on 03/31/2009.

Washington DC Metro: Drops occur on the DC Metro Red Line between Tenleytown and Van Ness. Most recent instance occurred on 05/30/2008.

Washington DC Metro: Calls drop on the Red Line between Tenley Town and Woodley Park. Most recent instance occurred on 09/28/2009.

Washington DC Metro: Drops occur on the DC Metro Red Line between Van Ness and Cleveland Park in both directions just north of the Cleveland Park station. Most recent instance occurred on 05/30/2008.

Washington DC Metro: Calls drop on the Red Line between Woodley Park and DuPont Circle. Most recent instance occurred on 09/28/2009.

Washington DC Metro: No coverage exists at the DuPont Circle station on the Red Line. Although in the past we experienced no problem with coverage in the actual station, as of 06/26/2008 there seemed to be very few spots on the platform area where any coverage was evident. Many riders were looking at their phones as if they were confused as to why all of a sudden they did not operate where they previously had been able to (interestingly Nextel does seep in towards the middle part of the platform area, which is probably the only example in the entirety of the underground Metro segments where Nextel provides "superior" coverage to Verizon). Although this issue seemed to have been corrected as of 07/24/2008, coverage is once again non-existent. Most recent instance occurred on 03/31/2009 (Although as of 04/28/2009, coverage at DuPont Circle station seems to have undergone significant improvements. This will be monitored further and possibly moved to the Corrected Items section. As of 07/14/2009, coverage appears to have become as bad as ever). For many years, coverage was well implemented at DuPoint Circle station. As of May 2008, coverage began to deteriorate to the point that only certain sections of the station experienced reliable coverage. Subsequently by early July 2008, no coverage was evident on any section of the platform area through out the entire station and very limited coverage was available at the mezzanines.

Washington DC Metro: Coverage does not exist at Farragut North station on the Red Line. Most recent instance occurred on 03/31/2009.

Washington DC Metro: No coverage exists between DuPont Circle and Farragut North on the Red Line. The drop occurs just north of Farragut North station, and the lack of coverage extends beyond DuPont Circle station. Most recent instance occurred on 09/28/2009.

Washington DC Metro: Drops occur while traveling west on the Orange Line (running concurrently with the Blue) between Metro Center and Farragut West. Most recent instance occurred on 12/22/2009.

Washington DC Metro: Drops occur on the Orange/Blue line between Farragut West and McPherson. Most recent instance occurred on 04/27/2010.

Washington DC Metro: There is no coverage on the Red Line between Farragut North and just north of Metro Center. Most recent instance occurred on 09/28/2009.

Washington DC Metro: Drops occur on the Red Line between Metro Center and Gallery Place. Most recent instance occurred on 05/29/2008.

Washington DC Metro: No coverage exists at Gallery Place station on western section of the upper level platform. (As of 03/19/2009, coverage seems to have improved and may indeed be working. Pending further tests, this incident may be moved to the Corrected Items section.)

Washington DC Metro: Drops occur on the Red Line between Gallery Place and Judiciary Square. Most recent instance occurred on 05/29/2008.

Washington DC Metro: Drops occur on the Red Line between Judiciary Square and Union Station. Most recent instance occurred on 06/29/2008.

Washington DC Metro: Drops occur on the Orange Line (running concurrently with the Blue) between Foggy Bottom and McPherson West. Calls initiated at Foggy Bottom drop while entering McPherson West station. Most recent instance occurred 06/16/2008.

Washington DC Metro: Drops occur on the Orange Line (running concurrently with the Blue) between McPherson and Metro Center.

Washington DC Metro: Drops occur while riding on the Orange Line between Rosslyn station and Courthouse station. Most recent instance occurred on 02/23/2009.

Washington DC Metro: Drops occur while riding on the Orange Line (running concurrently with the Blue). While traveling either eastbound in the tube which goes under the Potomac River between Foggy Bottom and Rosslyn, drops occur closer to the Rosslyn station than to the Foggy Bottom/GWU station. However, drops do not occur when travelling westbound. Most recent instance occurred on 10/08/2009.

Washington DC Metro: Coverage is heavily distorted on the upper level of L'Enfant Plaza station on the Yellow/Green line on the southbound platform. Drops did not occur but coverage was distorted. Most recent instance occurred on 02/26/2009.

Washington DC Metro: Calls drop south of L'Enfant Plaza on the Yellow Line as it breaks away from the Green Line towards the dedicated Yellow Line bridge crossing the Potomac River. Calls tend to drop shortly after the switch track area where the Yellow Line heads southwest in the tunnel prior to emerging to the open air segment leading to the bridge. However, drops do not occur while travelling northbound. Most recent instance occurred on 06/16/2008. This seemed to have been corrected as of 02/26/2009. However, it occurred once again on 04/28/2009.

Washington DC Metro: Phone displays four or five bars worth of coverage on the Yellow Line (running concurrently with the Blue) within the Crystal City station but the characteristics of Verizon's service within the station make it difficult to place or receive calls for some unknown reason. Calls can be placed or received with a greater degree of success towards the northern end of the station as compared to the southern end, however, generally, some aspect of Verizon's coverage within the station results in increased difficulties and delays when placing and receiving calls. Most recent instance occurred on 05/20/2008.

Washington DC Metro: While traveling on the Yellow Line (running concurrently with the Blue) between Crystal City and National Airport, calls drop immediately south of the Crystal City station while still in the tunnel prior to the open cut leading to the elevated airport trackway. Calls will drop in both directions in approximately the same place. Most recent instance occurred on 05/20/2008.

Washington DC Metro: No coverage exists on the Blue Line between Capitol South through Federal Center and continuing to L'Enfant Plaza. Coverage resumes at L'Enfant Plaza. Most recent instance occurred on 07/14/2009.

Washington DC Metro: Calls drop on the Blue Line while entering the tunnel which leads to the Rosslyn station while heading northbound from the Arlington Cemetery station. It is not known if the drop occurs while traveling on the southbound side. Most recent instance occurred on 07/22/2008 (As of 04/28/2009, this drop incident did not occur. This drop may be moved to the Corrected Items section pending further tests).

Washington DC Metro: Drops occur on the Orange and Blue lines at the Potomac tubes just east of Rosslyn when travelling both eastbound and westbound. Most recent instance occurred on 11/05/2009.

Washington DC Metro: Drops occur between the Pentagon Station and Arlington on the Blue Line. Somewhere in the tunnel north of the Pentagon station, calls drop before exiting the tunnel headed towards Arlington station. Most recent instance occurred on 07/22/2008.

Washington DC Metro: There is no service on the Yellow line both south of Pentagon and north of Pentagon. Most recent instance occurred on 11/05/2009.

Washington DC Metro: Drops occur on the Yellow and Blue Lines between Pentagon and Pentagon City (which could be due to construction work. Most recent instance occurred on 11/16/2009.

Washington DC Metro: While walking out of the Pentagon City Station and into the Pentagon City Mall, drops occur at the doors between the two. Most recent instance occurred on 07/13/2008.

I-95/I-495 SB split: At the PA/DE state line, where I-495 (Wilmington Bypass) splits off of I-95, digital calls (CDMA) will get somewhat distorted at times and drop approx 40% of the time. Coverage is VERY good in the area so drops are hard to understand. Last observed, 04/10/2006, appears to have been fixed as of 04/18/2007.

Cecil County, Perryville: While driving south on I-95 and just south of the Havre de Grace bridge, calls drop upon reaching Mile Marker 89. The drops occur at the point where the Philadelphia, Delaware and Cecil County Maryland system (00008 system) hands off to the DC/Baltimore system (00018 system). It has always been a problem and continues to be a problem. Calls do not hand off in that area and are dropped, even though there is plenty of coverage there. Most recent instance occurred on 04/18/2007. UPDATE- After repeated testing, this drop appears to have been corrected as of 12/03/2008.

Mercer County, Princeton: calls initiated in the NY/00022 system drop upon entering the Philadelphia/South Jersey/00008 system, generally upon entering Princeton proper on US-206 south. Calls will then drop again 1.5 miles south of the JCT with NJ-27 and US-206 (i.e., the center of town) while traveling southward on US-206. Additionally, system "bleeds" from Philly/00008 towers (same market, but towers south of Trenton on the PA side of the Delaware River in PA) may result in roaming charges for older rate plans despite being clearly in NJ. Last tested: 01/14/2006, appears to have been fixed as of 04/18/2007.

I-84 at the JCT of I-684, Brewster: Calls drop right at the state line when proceeding eastbound transitioning from the NY/B-00022 system to the CT/A-00119 system. Interestingly, the handoffs between systems work fine when traveling westbound and transitioning from the CT/A-00119 system to the NY/B-00022 system. Coverage is relatively good on either side of the state line, so the drops must be occurring due to a handoff issue between towers. When contacted, Verizon agreed that such a situation was ridiculous and that if it works in one direction, it should work in the other. Last observed on 05/25/2004, reported to Verizon on 05/26/2004, no resolution yet.

I-84 between the NY (00022) and Mid-Hudson (00486/00404) markets: EB and WB along I-84, approx 3 miles east of JCT Taconic State Parkway (TSP) near EB rest stop or WB NY State Police barracks, at apex of hill on I-84, all calls (analog and digital) drop between the NY/B-00022 and Orange/Poughkeepsie/B-00404/00486 markets. Opened 10/11/1997, resolved, "only" 9 years later, by 8/2006. (Calls can even be initiated now in Beacon, and drive all the way to Mass along I-84 without a drop; the semi-bad area in Waterbury at JCT I-84/CT-8 has been fixed. Thus, both eastbound and westbound transitions on Verizon Wireless between the 00022 and 000486/00404 markets on I-84 in New York now seem to work. Resolved 01/02/2007.

I-84 North Salem EB: Handoffs (digital B/00022 BAMS NYC Metro to either digital A/00119 BAMS Wallingford or analog B/00088 SNET-Cingular CT markets) along I-84 will not work. Calls drop after CT Welcome Center west of Danbury. Analog 00022/B to analog 00088/B seem to work. This was brought to BAMS (and then Verizon's) attention in Dec 1998 and they have never managed to get it to work. Opened 12/14/1998, resolved by Summer of 2006.

I-95 Port Chester NB: Handoffs (digital B/00022 BAMS NYC Metro to either digital A/00119 BAMS Wallingford or analog B/00088 SNET-Cingular CT markets) along I-95 will not work. Calls drop near the Greenwich truck scales. Analog 00022/B to analog 00088/B seem to work. This was brought to BAMS (and then Verizon's) attention in Dec 1998 and they have never managed to get it to work. Opened 12/14/1998, resolved by mid-2005.

Nassau County (Long Island): Poor voice quality and occasional drops for digital and static for analog calls while heading westbound on NY-25A at the Rosslyn viaduct (bypass over the town). Calls initiated in Greenvale will deteriorate at the LIRR bridge and continue to have problems and/or drop completely as while driving west downhill over the viaduct. Reported 10/17/1997, retested 06/25/2003, appears to have been fixed as of 02/06/2007.

Putnam County, East Fishkill: Calls consistently drop on the Taconic State Parkway about 1/10th of a mile south of JCT of NY-82. The problem occurs while descending from the top of the hill just before the first exit "ramp" for NY-82. Cell One/Dobson TDMA has a similar problem there, while their GSM is slightly better but becomes nearly inaudible. Nextel does not drop, but will sound garbled. Most recent instance occurred on 06/29/2008. Seems to have been fixed as of 07/21/2008.

Putnam County, Mahopac: On the Taconic State Parkway near the JCT NY-301, in both northbound and southbound directions, in the vicinity of the Taconic State Park Police barracks calls will drop. Traveling up the incline to the NY-301 overpass, some calls initiated in the Orange/Poughkeepsie 00404/00486 markets will drop as they transit into the NY Metro 00022 market in the vicinity of Mile Marker 34.6. Opened 10/11/1997, resolved in part by late 2001 as coverage improved, but both analog and more often digital drops still occur. 07/06/2003 -- tested again, and it still drops (i.e., calls will frequently NOT transit between 00486/00404 Mid-Hudson systems and the 00022 NY Metro system along the Taconic). 07/13/2006 -- tested again and analog and digital seem to transition, but drops occur further south at apex of Taconic at JCT NY-301. As of 05/27/2007, problems are still being experienced in the area; while some calls will transit properly, especially in the northbound direction, calls will drop with an equal degree of frequency more often than not in the southbound direction. Overall, an area which requires additional work to assure seamless transitions between the two Verizon service areas. UPDATE- As of 07/03/2007, calls in progress while driving both northbound and southbound do hand off, although voice quality deteriorates for about 20-30 seconds during the handoff. It is severe enough that neither party can hear the other. Seems to have been fixed as of 07/21/2008.

Westchester County, Yorktown: Calls drop while driving south on the Taconic State Parkway approximately two miles north of the JCT with the Bear Mountain Parkway. Coverage drops just south of US-6 and approximately two miles north of the JCT of US-202 and NY-35 southbound. Resolved 07/16/2008.

Windham County, Brattleboro: Calls drop on I-91 south of Mile Marker 5 opposite the rest area. The cellular service tends to drop at what appears to be a transition between the Alltel VT/01484 system to the Verizon central New England/00119 system. Northbound, the handoff does seem to occur from Verizon TO Alltel but apparently the handoff from Alltel to Verizon does not yet occur (this may change after Alltel's acquisition by Verizon). Note that this does not reflect the problem area at the state line between Vermont and Mass where both data and voice calls have had a tendency to degrade and then drop since the inception of cellular service in the area. Work appears to be taking place to begin addressing this drop although both data and voice coverage at and just north of the state line is tenuous at best and unreliable. Most recent instance occurred on 05/12/2008. As of 01/18/2009, it appears that calls are handing off between the Vermont/Mass line for voice calls. (This had been happening with data calls for a few months) We will continue these tests in both the northbound and southbound directions on I-91 to ascertain whether these hand offs still occur. Issue appears to have been corrected as of 10/13/2009.

Washington DC Metro: Calls initiated before Archives Navy Memorial on the Yellow Line (running concurrently with the Green) will drop while going south towards L'Enfant Plaza midway between the two stations. Most recent instance occurred on 06/16/2008. This seems to have been corrected as of 02/26/2009.

Washington DC Metro: Drops occur on the Yellow Line between Pentagon City and L'Enfant Plaza station. After leaving the Pentagon traveling north into the District, the train goes over the Potomac and then proceeds into a tunnel, at which point calls drop. Most recent instance occurred on 12/22/2008. This seems to have been corrected as of 02/26/2009.

Washington DC Metro: Clarendon station on the DC Metro Orange Line -- which previously had both voice and data coverage as of 05/20/2008 -- seems to have suffered a diminishment thereof as there are only a limited number of points within the station where a signal can be acquired. has no Verizon cellular or data coverage. A paucity of coverage continues heading eastward until approximately halfway between Clarendon and Court House Stations, at which point coverage resumes. This seems to have been corrected as of 07/13/2008.