An Updated List of Sprint
Drops, Call Disconnects, and Areas, Locations and Roads where Sprint's
Wireless Services have Poor Coverage and/or Experience Service
Difficulties.
Last Update: 01/06/2019
This list is intended to provide a consolidated reference to a series of
posts, messages, and other observations as to dropped calls,
disconnects/poor handoffs, and cellular service and feature issues using
Sprint's Cellular (voice and data)
service in the US. This list may also be used to predict drops and
disconnects for Sprint's Mobile Virtual Network Operators (MVNO's) such as
Boost Mobile and Virgin Mobile/USA, who are
effectively "resellers" which re-brand and sometimes customize their
service offerings but fundamentally are using Sprint's network (but
grenerally without offering CDMA roaming onto Verizon).
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After utilizing Sprint's CDMA wireless/cellular service (as compared to
the now-defunct Nextel/iDEN Network",
which was taken over - and subsequently ruined - by Sprint) for a number
of years, and based upon reports made by other people with whom we work,
we've observed a series of repeated call drops, disconnects/poor handoffs
between sites, and other associated coverage issues with Sprint's
Wireless/Cellular Voice and Data Service(s), which are detailed below in a
state-by-state listing of Sprint's dropped calls and (technical) service
difficulties (their customer service issues are a whole other matter!).
While this list of cellular drops on Sprint's remaining CDMA network (now that they ceased Nextel service) is not
as extensive as some of our other "dropped call" lists which pertain to
major US carriers, the relative brevity is not due to Sprint
having superior coverage -- far from it! In fact, Sprint's drops,
disconnects, and service difficulties in our collective experiences place
Sprint on the lower end (in terms of reliabiltity and good coverage) of
the larger domestic US carriers, and thus the more limited scope of the
entries below is reflective more of our desire to avoid using Sprint
(precisely due to all the problems experienced with them and thus
having fewer opportunities to experience their poor coverage) rather than
any endorsement of their lackluster coverage.
Indeed, in many cases outside of urban areas, Sprint roams on Verizon
Wireless (a fellow CDMA carrier) as Sprint offers scant to no coverage in
many of these areas. Thus, many of the exurban/rural drops noted on the Verizon Wireless dropped
call list would also be experienced by Sprint customers, which would
then be compounded with Sprint's own drops as detailed below.
NOTE: Sprint functions as the uderlying carrier for a number of Mobile
Virtual Network Operators (MVNO's), such as Boost Mobile and Virgin
Mobile. In most if not all cases, this list should serve equally well for
Boost/Virgin/other MVNO's as it does as a compilation of Sprint
performance issues, however, in most cases, MVNO's are not permitted to
roam onto Verizon, hence a given Boost/Virgin/MVNO customer's coverage and
service experience(s) may be worse than than of a post-paid
(direct) Sprint customer due to the lack or roaming and thus the sole
reliance on Sprint's less-than-satisfactory network.
Many of the drops could be loosely termed "handoff drops", ie, as a
vehicle moves along a given road, Sprint's service repeatedly drops in the
same general area during different trips, or when leaving an area of
Sprint coverage service is unable to successfully transition to an
alternate carrier who does have coverage in the given area (generally, but
not limited to, Verizon Wireless).
The list below thus details areas where we have had repeated drops over a
period of time. We encourage others who have noticed similar drops and/or
problems with their service to contact us so that their issues can be
accordingly reported on this list.
The criteria for a drop being "worthy" :) of getting posted are:
Please feel free to submit your drop/reset experiences with Sprint which
meet the above guidelines so that we can provide a more comprehensive
list. Contact information for this list is provided at the end of this page.
Additionally, if you feel that an item is incorrect, please let us know
the specifics of your experiences in the given area so we can test it and
modify the list accordingly.
Thanks!
Disclaimer/Note: The authors have nothing to do with
Sprint other than using a few of their phones and/or data products as
paying subscribers. While we will try to keep these lists current, you
should test them out for yourself and not use this as a dispositive and
authoritative source of information as to Sprint's cellular service (or
lack thereof). In other words, these are just our and/or other's
observations -- we try to be accurate, but we make no representations
other than what we have observed (and if others notice we are wrong about
a given drop, please mail us so we can test the drop and modify the list
accordingly.)
Sprint Cellular Dropped Call List by State
Connecticut
Maryland
Massachusetts
New Jersey
New York
Pennsylvania
Corrected Problems
There are no corrected items to report at this time.
Contacting WirelessNotes.org
We may be reached via:
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Last modified/©: 01/06/2019
     
Ordering Note: Lists are alphabetically organized, first by state
and then by counties within states. In some cases, large Metropolitan
areas which span a multiple set of counties, states or boundaries are
listed as separate entities (such as New York City).
New York City 5-Borough/Counties:
New York State Counties other than New York City:
Vermont
Comparison of Cellular Carriers
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